Last updated: June 1, 2026
How to request deletion of your Cojauny account and what data is removed. This page meets Google Play and GDPR erasure requirements.
Open the Cojauny app and sign in. Go to Settings → Account → Delete account, then confirm in the dialog. If you use Google Sign-In, you may need to re-authenticate (Firebase security requirement). Deletion is permanent and cannot be undone.
If you cannot use the app, email support@cojauny.com from the address linked to your account with the subject “Account deletion”. Include your registered email or username. We will respond within 30 days and verify your identity before processing the request.
When your account is deleted we remove, among other items: profile and account data (name, email, avatar), event and chat participation, messages tied to your user, push notification tokens, on-device preferences after sign-out, and your Firebase Authentication record. Images you uploaded to chats or events are deleted or disassociated according to our retention rules.
We may retain for a limited period: technical and security logs (up to 12 months), encrypted backup copies until the next purge cycle, and data required by law (up to 5 years under applicable Spanish law). Aggregated or anonymized data that cannot identify you may be kept for statistics.
In-app deletion usually completes within minutes. Email requests are processed within 30 days. You will receive email confirmation when deletion is complete, unless the address is no longer reachable.
Need help? support@cojauny.com · Privacy policy: /legal/privacy · Terms: /legal/terms